I'm officially done training and I have removed my "earning my ears" sticker from beneath my name tag--only now people have no reason to be patient with me!
I had my first one-on-one feedback session with my supervisor and so far, we both seem to be meeting each others' expectations. I have been mainly working at the front desk and I have had several managers grade and critique my check-ins which is something I haven't experienced before, but it has been very helpful with remembering all the steps and correct verbage. The Contemporary is a 4-Diamond AAA property and are always prepared for inspection, so I know all my guest interactions need to be careful and professional, while still friendly.
I step into a new role this week, I will be the transportation greeter, which basically means I direct traffic around the hotel, answer questions, and keep track of the bus schedules for guests. I am looking forward to it because I get to be outside all day in the beautiful Florida weather! I just hope it isn't raining that day!
Tuesday, February 3, 2009
On my own!
Posted by Emily at 9:52 AM
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6 comments:
It good that everything goes well with your internship. Yes, you have reason it good that you had an opportunity to review what you ready know about this industry. I am sure it would helpful for you through your journey. Good luck on your new duties, I hope that everything will be all right.
It good that everything goes well with your internship. Yes, you have reason it good that you had an opportunity to review what you ready know about this industry. I am sure it would helpful for you through your journey. Good luck on your new duties, I hope that everything will be all right.
This internship seems like a dream. How much is it to go to Disney World now? It seems so different to move to Florida from Arizona. I hope you are using your class skills of hospitality that you have learned in class. Keep up the great work and have tons of FUN! :)
Your internship seems amazing! Congrats! I know from class Disney has a great training program so congrats on finishing that! I also have heard that Disney has one of the best hospitality philosophies and outstanding service! It must be awesome living in a new state and meeting new people and learning new things! It must be a little overwhelming at times! Cant wait to here more!
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